Mailchimp Help Center

This page links to the official help center and adds a practical checklist for common IT/admin tasks. We don’t copy vendor documentation—use this as a fast starting point when the UI doesn’t match what you expect.

Official help center

https://mailchimp.com/help

Common IT/admin tasks

Add a user / invite a teammate
Set roles & permissions
Find security settings (SSO/MFA)
Manage groups / teams / org units
Billing & invoices
API keys / tokens / integrations

When the UI doesn’t match

For admin consoles, mismatches usually come from scope. Before you keep clicking, check whether you’re in:

The right account (org vs workspace vs project)
The right role (admin vs manager vs agent)
The right plan (some settings only appear on paid tiers)

Get step-by-step guidance in-context

If you’re stuck right now, describe the outcome (“add a user with read-only access”) and let Guidely guide you one step at a time—without leaving the page.

See how Guidely works →