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PersonasDecember 17, 2025

Guidely for Non‑Technical Users in Complex SaaS

Complex SaaS tools can be hard to navigate without training. Guidely keeps you on the page with calm, step-by-step guidance that makes the next step clear.

Guidely for Non‑Technical Users in Complex SaaS

Many SaaS products are powerful, but not always intuitive. If you’re a non-technical user, you might know what you want to do — but still feel stuck trying to find where it lives in the interface.

Why “simple tasks” don’t feel simple

In complex SaaS, even common tasks can be confusing when:

  • Settings are buried in multiple layers
  • The UI changes and screenshots in docs don’t match
  • You’re afraid of clicking the wrong thing
  • You don’t do the task often enough to remember it

What Guidely changes

Guidely is a browser extension that guides you step by step inside the product. It’s designed to reduce guesswork by focusing on:

  • The next step (not ten steps at once)
  • Where to click (when possible)
  • What to look for if the UI doesn’t match perfectly

A simple way to ask for help (that works)

Instead of asking “Where is this setting?” try:

  • “I want to change my notification settings”
  • “I need to invite a teammate”
  • “I’m trying to update my availability”

Clear destination first; then follow the steps one by one.

What Guidely is not

Guidely is not:

  • A replacement for documentation
  • A tour or onboarding system created by the SaaS company
  • A tool that takes control of your account or clicks without consent

It’s guidance that stays with you in the UI.

FAQ

Do I need to be technical to use Guidely?

No. Guidely is designed for plain-language tasks. The key is describing what you want to achieve.

What if I’m nervous about making changes?

Move one step at a time and validate before saving. For critical changes, double-check what you’re about to do before confirming.

Will Guidely work perfectly in every app?

Guidely is designed to prioritize clarity and forward motion, even when perfect automatic targeting isn’t possible.

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CTA

If you’re stuck in a tool right now, describe the outcome you want in one sentence and let Guidely guide you step by step—without leaving the page.